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Shipping

Complimentary national express shipping

What Women Want Jewellers offer free express shipping nationwide. All items are dispatched with a tracking number and will require your signature upon delivery.

We will supply your tracking number in your ‘dispatch notification’ e-mail which will be sent to you when your order leaves our store.

International customers

Freight charges apply for international deliveries.

Please allow up to 30 days for customs delays on international orders.

Please note: You, the customer, are responsible for any duties/tariffs that may be applicable in your country. Please check with the relevant authorities before purchasing your goods.

Lost or late mail

While most of our items are received within three working days, delays can occur along the way. Please track your item via the relevant freight company, eg Australia Post, or our very efficient courier service. We will supply you with the tracking number and the name in our ‘dispatch notification’ e-mail.

If your item has not arrived within 14 working days, it will be considered lost in the post. In such instances we will need you to work with us to file a claim with Australia Post and we will provide you with a replacement or refund where no suitable replacement is available.

Please note that during peak times, such as Christmas and other public holidays, postage delays can occur beyond this time frame.